All products sold on Siri Herbal Products are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.
However due to the nature of the products, items once opened from the pouch cannot be returned. In case the items received are different from those ordered or are defective or damaged, a return request may be raised with the Siri Herbal Products team within 3 days of receiving the delivery, by contacting us with the following details:
- Order Number
- Contact details
- Contact number
- Full address
- Original order particulars
- Particulars of the items actually received
- Images of the product received in case of damaged products
Please note that the items would not be accepted under return if found to be opened or partially used.
An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.
You can cancel an order in easy steps:
- call us on our support Number +91 9448315578
- email us on email@example.com
In case of Cancelled orders for which payment has already been processed, your refund will be initiated by us within 7 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 7-12 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers.
Mode of Refund
For both cancelled orders & returned products (due to incorrect order, defective product), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.
In case of any issues or concerns reach out to:
Mrs. C. V. Shobha | firstname.lastname@example.org | +91 9448315578